Build a Chauffeur Rating That Wins Farm-Out Work

When an operator you have never met is deciding who should collect their client, they can't ask around. They can't call your last three customers. What they can do is look at your record: your verified documents, your vehicle photos and your rating.

For an owner-operator, that rating does the selling you don't have time to do. A strong chauffeur rating for farm-out work turns you from an unknown name into the driver operators pick first. This guide covers how ratings work on LimoFarmOut and the habits that build a good one.

How ratings work

After every trip, the poster rates you from 1 to 5 stars, with reasons and a comment. You can see the comments, but not who wrote them. Your average, the reasons posters give most often and your recent comments are all under Earnings, in My rating.

When a poster is picking a driver, your rating can be part of what they look at. When a job is taking offers, each offer shows the company and chauffeur, rating, number of paid trips, the vehicle with its approved photos, and the waiting terms you offer. That's the moment your rating earns its keep: two offers at a similar price, and the poster picks the one with the better record.

Ratings must be honest and based on the actual trip. Nobody can offer or ask for anything in return for a rating, and nobody may pressure anyone over one.

What posters actually rate

Most of what lifts or sinks a rating has nothing to do with driving skill. Operators assume you can drive. What they're really rating is whether you made them look good to their client.

Being early. On location before the booked time, every time.
The car. Clean inside and out, matching the photos on your profile.
Following the conditions. If the job says water, a name sign, Wi-Fi or a suit and tie, the passenger should find exactly that.
Keeping the operator informed. The trip status buttons tell the poster where you are without them needing to call.
Respecting the client. No business cards, no personal number, no talk about your own company.

A passenger relaxing in a limousine's rear cabin at night

Habits that earn five stars

Tap every status as it happens. Press En route when you leave, On location when you arrive and Passenger on board when they're in. The poster and passenger see your progress on the map. An operator who never had to chase you is an operator who rates you well. The full flow is in running a limo trip from your phone.

Read the job twice before you accept. Most bad ratings start before the trip: the wrong vehicle, a missed condition, a pickup at the wrong terminal. Read the route, the conditions and the passenger count before you tap Accept. If something is unclear, ask in the trip chat.

Use the private line, and only the private line. Call or text the passenger through the trip's private number. Never share your own. The rule protects the operator's client, and an operator who trusts you with their client will give you their best work.

Close the trip properly. Check the vehicle for anything left behind and tick the box confirming you did. Add waiting time, parking or tolls honestly. A driver whose extras always match the trip is a driver posters approve without a second look. See getting paid for waiting time, tolls and extras.

Don't give jobs back. Accepting a job is a commitment. Giving it back after you accept returns it to the board and adds a strike to your account; three strikes pause it. Even before the strike, a poster scrambling to replace you an hour before pickup won't forget it.

Your first ten jobs matter most

A new driver has no rating, so early jobs carry extra weight. A good way to start is with jobs you can do perfectly: routes you know, vehicle types you're sure of, times that leave you plenty of margin. A string of smooth, ordinary trips is worth more than one ambitious job that goes wrong.

Gap-filling work is perfect for this. Quiet afternoons spent on short, well-run trips build a record that wins bigger jobs later. Filling empty hours with prepaid farm-out work explains how.

When a rating goes wrong

Sometimes a trip goes badly for reasons you couldn't control: a passenger who was difficult from the start, traffic that no route could avoid. Read the comment and look for anything you could do differently next time. Don't try to find out who rated you and don't contact them about it. Both are against the rules.

If you think a rating breaks the rules, for example it's a threat or has nothing to do with the trip, contact support through the help centre. Ratings that break the rules may be removed.

One honest bad rating among many good ones won't sink you. A pattern will. Watch the reasons posters give most often under My rating, because that's where patterns show up first.

Ratings and verified documents work together

A rating shows how well you do the job. Your verified documents show you're allowed to do it. Operators look at both, especially for airport and executive work. Keep your documents current with the reminders that arrive 30, 7 and 1 days before expiry, and your record stays complete. Verified chauffeurs explains what's checked.

Book a car for a client elsewhere

A good reputation brings clients who travel. When one of yours needs a car in another city, you can book it here.

Frequently asked questions

Who rates me after a farm-out job?

The poster, usually the dispatcher or operator who farmed out the trip. They give 1 to 5 stars with reasons and a comment.

Can I see who left a rating?

No. You can see the comments and the reasons, but not who wrote them. Don't try to find out, and never pressure anyone over a rating.

Do operators see my rating before choosing me?

Posters may see your rating when they choose a driver. On jobs taking offers, your rating and paid trips appear alongside your vehicle photos and waiting terms.

Can a rating be removed?

Ratings that break the rules, such as threats or comments unrelated to the trip, may be removed. Contact support through the help centre.

What hurts a rating the most?

Lateness, a car that doesn't match the job or the photos, missed conditions and giving a job back. Contacting the client directly is worse still: it can close your account.

Every trip adds to your record. Sign up free as a chauffeur and start building a rating that wins work.